Overview of Sylphina

What is Sylphina?

Sylphina2 is a service that integrates with the call center solution "Amazon Connect" provided by Amazon Web Services, enhancing and complementing features such as browser phones, real-time reports, and seat maps.

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The English version of the manual is currently under preparation.

Pricing

The pricing is based on usage, combining the following two points on a monthly basis (volume discounts available).

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Active User Billing (¥900/user) + Login Time Billing (¥36/1 hour)

• Please contact us if you wish to customize or build a single-tenant deployment.

System Requirements

OS
Windows
Mac

Web Browsers
Google Chrome - Including the latest version and up to 3 generations back
Microsoft Edge - Including the latest version and up to 3 generations back
Mozilla Firefox - Including the latest version and up to 3 generations back